She could run a boardroom. She couldn't run her mother's care.
Thirty years running complex operations for large corporations. Still blindsided when her own mother needed care. Nicole built the system she wishes someone had handed her.
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With a degree in sociology and 30 years of executive experience in process optimization and change management, Nicole Hilgenkamp specializes in taking complex systems and driving sustainable adoption. After experiencing the elder care industry firsthand while caring for her own parents, Nicole pivoted her corporate expertise to help families navigate the physical, emotional, financial, and legal realities of caregiving for a parent.
As the designated daughter and a mother to three daughters herself, Nicole honors her mother's legacy by teaching adult children how to avoid the emotional, regrettable, and costly mistakes she made when she lacked the education, resources, and time. She acts as an Elder Care Strategist, helping families coordinate care and manage these complex transitions with the same precision and strategic clarity used in corporate turnarounds.
What Your Parents Keeper is. And what it never is.
Your Parents Keeper is a caregiver education company. We teach adult children how to plan, manage, and survive caring for aging parents, through the Caregiver Compass guide library, the Compass Community, and private coaching.
We are not a home care agency. We never send aides. If a page anywhere makes us look like one, something went wrong, and we'd like to know.
The most expensive thing in caregiving isn't money. It's regret. Everything here exists so you carry less of it.
What people say after working with Nicole.
Five people who have had the conversation, in their own words. Each names themselves and where they publish, so you can check.
“Nicole blends powerful personal stories with concrete, hard-earned advice, speaks with clarity and compassion, and repeatedly brings the focus back to helping others avoid regret.”
“Nicole’s compassionate, knowledgeable, and genuinely invested in helping families navigate one of life’s hardest seasons. She started with a reality check: the paperwork you think you have covered probably isn’t enough. Ouch, but true.”
“Nicole is a wealth of information on how to avoid the pitfalls of caretaking when it takes you by surprise. Even if your parents or elder siblings are fine today, what if something unexpected happens?”
“Nicole was incredibly informative about caring for elderly loved ones. I had no idea how many resources exist to help navigate caregiving for parents and grandparents, including how to pay for what keeps them safe at home longer.”
“Nicole’s conversation about caregiving covered the practical steps, resources, and tools to help people care for their loved ones more effectively, with thoughtful guidance on making the most of the time you have together while making sure the important plans and documents are in order.”
Credentials and accountability
- BBB Accredited Business. Accredited by the Better Business Bureau, which means an independent body has vetted this business and there is somewhere outside our own website to check us, and to complain if we get it wrong. Read the BBB record →
- Thirty years of enterprise operations. Process optimization and change management for large corporations, applied to a system most families meet for the first time in a crisis.
- Education and coaching only. Not a home care agency, not a placement service, and no referral fees from facilities. Nobody pays us to point you anywhere.
- A degree in sociology, and the designated daughter's own experience of getting this wrong before getting it right.
We would rather show you fewer, real, checkable things than a wall of logos. As families finish working with us and are willing to say so publicly, this page will grow.